Refund Policy

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At ITSoftSolutions.co.in, we strive to provide high-quality digital marketing, SEO, and data analytics solutions. If you are not satisfied with our services, we offer a refund policy as outlined below.

1. Eligibility for Refund

We offer refunds under the following conditions:

• Refund requests must be made within 30 days of the initial purchase.

• The service must not have been fully utilized or completed.

• The issue must be related to a failure on our part to deliver the agreed-upon service as per the contract.

• The refund request must be supported with valid reasons and proof of service dissatisfaction.

2. Non-Refundable Services

The following services are non-refundable:

• Customized digital marketing campaigns after execution.

• SEO services once optimization work has begun.

• Paid third-party tools or software purchased on behalf of the client.

• Domain registration, hosting services, and other third-party services.

3. Refund Process

• To request a refund, email us at support@itsoftsolutions.co.in with your order details and reason for the refund request.

• Our support team will review your request and respond within 7 business days.

• If approved, the refund will be processed within 10-15 business days via the original payment method.

4. Dispute Resolution

• If you are dissatisfied with our response, you may escalate your request to support@itsoftsolutions.co.in for further review.

• We encourage open communication to resolve issues amicably before initiating any dispute with your payment provider.

5. Changes to Refund Policy

We reserve the right to modify or update this refund policy at any time. Changes will be posted on our website and will take effect immediately.

For any queries regarding our refund policy, please contact us at support@itsoftsolutions.co.in.